With an efficient team delivering designs to the desired standard, I was able to work with Santander stakeholders to investigate prospects for service enhancements. Whilst some of this work was about surfacing new products within existing apps, some explored changes in user behaviours and expectations. I wrote documents covering many areas and drew the occasional storyboard to bring to life some of the ideas. These were presented to the client during strategy and planning sessions.
During the summer I was at Jam, we delivered the complete iOS designs for mobile and iPad and the beginnings of the Android version. We also provided revisions for the Santander online banking website and comprehensive style guides for all these digital properties.