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Creative learnings from lockdown

Pixelated header image
As we consider working lives away from the kitchen table or off the sofa, what learnings will we take from the covid lockdown?
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Ryanair’s splintered customer experience – will it take off?

Customers boarding a Ryanair flight at Jerez Airport in Spain
The airline Europe loves to hate opened another chapter in its Guide to Customer Experience this summer.
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Apple’s vision for HomePod still needs work

Close up of Apple's Homepod device
The HomePod smart speaker, we’re told, will “rock the house.”
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