Empowering the free trade rep In recent years, Britain’s fourth largest brewer has extended its offering to pubs, bars and restaurants. As well as wines, ales and lagers, Carlsberg UK provides a multitude of services to licensees. At Syzygy, I drove the research and strategy for a winning pitch to provide Carlsberg...

Instilling design discipline for an evolving banking experience I was contracted by Jam @ EngineGroup to manage the UX and Creative teams responsible for re-designing Santander’s native banking apps and parts of their web banking for personal customers. Foundations for an efficient team When I joined, the team had...